We accept returns within 7 days of receipt, only if the delivery packaging has not been opened, the products are damaged, or the wrong product has been delivered. Please notify us and return the box in its original packaging. In such instances, we will endeavor to send you a replacement or refund the payment. We can only accept returns of products that have not been tampered with, are sealed, and remain in the original packaging. If all these conditions are met, please ship your products back to us using a registered courier service and we will issue a full refund. Please note that we reserve the right to refuse any returned shipments if the product has been used or tampered with. Shipping & Handling fees are non-refundable.
Refunds will be done only through the Original Mode of Payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.
We deliver our products to UAE & other GCC countries. Shipping will be done by a third-party courier. Delivery within UAE will be in 1 – 3 working days and from 3 to 12 working Days to Other countries depending on the location. Most products will be delivered free within the UAE, and delivery fees for products shipped outside the UAE will be calculated based on the country and location and displayed at checkout. To prevent any delays in your delivery, kindly ensure that you provide your complete address along with your contact information. This will help the delivery personnel to locate your address easily and deliver your package without any hassle.
Please email firstname.lastname@example.org and we will send you a copy or your order confirmation, receipt or invoice.
For any changes, please get in touch with us by phone or mail. All orders are immediately charged and processed when an order is placed on our website. We typically ship our items out the next business day, any changes to the order must be taken care of the same day the order was placed. Please note that once an order has been processed or shipped, the order can no longer be changed.
Assembly instructions can be found within the Specifications tab of each product page. Additional instructions for troubleshooting and desk setup can be found within each PDF.
No, Navodesk products require self-assembly. Easy instruction manuals and necessary tools are included with the product. For some products you will need a screwdriver which is not included with the product. If you need help or cannot assemble yourself and would like us to arrange assembly for you (Extra charges may apply), get in touch with us by phone or mail.
Yes, but the recommended everyday weight limit is 220lbs. to ensure that your desk motor stays in good working condition.
Moderate assembly is required for the desk and we provide assembly instructions with each desk frame. We recommend assembling the desk with a friend. The assembly process usually takes around 30-45 minutes from start to finish.
You can get in touch with us by phone or mail to check the status of your order.