Nio Visitor Chair

We accept returns within 7 days of receipt, only if the delivery packaging has not been opened or the products are damaged or the wrong product has been delivered. Please notify us and return the box in its original packaging. In such instances, we will endeavor to send you a replacement or refund the payment. We can only accept returns of products that have not been tampered with, are sealed and are in the original packaging. If all these conditions are met, please ship your products back to us using a registered courier service and we will issue a full refund. Please note that we reserve the right to refuse any returned shipments if the product has been used or tampered with. Shipping & Handling fees are non-refundable.